Privacy Policy

1. Controller

LUMIZ, Tobias Reidl
Düppelstr. 15
45138 Essen
Germany

Email: tbr@lumiz.app

2. Data we process

• Account data (email, full name, company name).
• Authentication/session data managed by Supabase.
• Billing data managed via Stripe (customer, invoices, payments).
• Content you upload (images, 3D models, metadata, room photos).
• Operational logs and anti-abuse/security events.
• Optional analytics events when consent is granted.
• Consent audit logs (analytics decisions).

3. Purposes and legal bases

• Contract performance (Art. 6(1)(b) GDPR): provide account, model generation, catalog hosting.
• Legal obligations (Art. 6(1)(c) GDPR): accounting and tax retention.
• Legitimate interests (Art. 6(1)(f) GDPR): security, abuse prevention, service reliability.
• Consent (Art. 6(1)(a) GDPR): optional analytics.

4. Processors and transfers

We use selected processors for infrastructure, authentication, billing, and AI-powered product recommendation features. If data is transferred outside the EU/EEA, we apply appropriate safeguards (for example adequacy decisions and/or Standard Contractual Clauses) in line with GDPR requirements.

5. Retention

We retain account and content data while your account is active, and as needed for legal/compliance obligations. You can request account deletion from settings; statutory records may be retained where required.

6. Your rights

• Access, rectification, erasure, restriction, portability, and objection.
• Withdraw consent at any time (without affecting prior processing).
• Right to lodge a complaint with a supervisory authority.

Contact: tbr@lumiz.app

7. Cookie preferences

Details about required and optional technologies are listed on our Cookie Policy page. You can change your preferences anytime from Settings.

8. Updates

Last updated: February 13, 2026.